Dylan;
  A lot of your decision should be based on "how" you get the file and
what "format" you can get it in.

1. Is a file the only way? How about a query into the database it comes
from?
2. The file is emailed to you and they have no way to do FTP or copy it
to your server?
3. The file can "not" be formatted before being sent to you?

  If they have a database that this file is made from (scream and shout)
to get access, then make a view form or maybe a Web service if they
support it.

  If they can format the file as CSV or ASC and can automate copying it
to your server, then use arimport command line and a Remedy escalation.

  If they can not format it before you get it, then you will have to use
"something" to parse it to a format you can use (maybe arspearl if you
have it).

Bill Clary
Remedy Developer, Tech Solutions, FIS



"Wheeler, Dylan" <[EMAIL PROTECTED]> wrote in message
news:<[EMAIL PROTECTED]>...
I'm trying to figure out the best way to do a scheduled data import into
remedy.
We have a file that we get every week that contains a list of our
network users and I need to automate getting that data into remedy. We
are using 6.3 with MS SQL on the back end. Would it be easiest to
schedule a sql job to import that data? I'm not used to getting user
data this way. I've always had access to everything from AD so I just
used Vendor forms to get it.
Just looking for some advice.

-------------

Dylan Wheeler
Production Control Analyst Principal
IT Operations
Downey Savings & Loan Association, F.A. 
Email: [EMAIL PROTECTED]

This message and any attachments are for the intended recipient(s) only
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mistake, please notify the sender by reply e-mail and delete the message
and attachments.



This message and any attachments are for the intended recipient(s) only
and may contain privileged, confidential and/or proprietary information
about Downey Savings or its customers, which Downey Savings does not
intend to disclose to the public.  If you received this message by
mistake, please notify the sender by reply e-mail and delete the message
and attachments.

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