I have seen this with my Midtier 6.3 p18. I found that if the person had a pop-up blocker turned on (like Google or Yahoo! search bar). Get them to disable or allow your server that should stop the "Caught Exception" error message.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shoemaker, Gary Sent: Thursday, February 15, 2007 6:40 AM To: [email protected] Subject: Re: Weird IE pop-ups We starting seeing the same "Caught Exception :Syntax Error" after upgrading our midtier to Patch 20. Has anyone else been experiencing issues with patch 20 and does anyone know how to resolve this issue? Remedy ARS 6.3 server/midtier patch 20 Gary Shoemaker Sandia National Laboratories (505) 284-1481 [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tom L Sent: Thursday, February 01, 2007 10:10 AM To: [email protected] Subject: Weird IE pop-ups Hi all, Last week three of my users suddenly began getting Microsoft IE pop-up messages. One message says "Caught Exception :Syntax Error" and somehow this crashed my TomCat services. All my users then got a server error (Internal Error page). The other pop-up is: "Caught Exception :'LoadResultsList' is null or not an object". I've been suspecting it may have something to do with installing then removing IE7 although I cannot confirm this on all machines. Has anyone been seeing the same thing or similar? Remedy Environment: ARS 6.3 : Apache/Tomcat : HD 6.0 : Oracle 9.2 Thank you, TLamy Remedy Admin University of NH Durham, NH ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
