Cool - wait until I present it with several hundred groups and 320,000 user records. Throw that in with the CPU load that prefetching for mid-tier adds, and we should be able to completely cripple our AR servers. Clearly we will have to turn that "feature" off.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Friday, February 16, 2007 11:58 AM To: [email protected] Subject: Re: ARS Email Engine 7.0.1 patch 001 Memory Errors ** The 7.0.01 email engine changed they way it starts. It attempts to cache all user/group info; this takes a massive amount of cpu and memory because it fetches 100 users at a time. There is a settings you set in the EmailDaemon.properties to disable this behavior and restore it back to the original behavior (evaluating user/group membership at notification time). com.remedy.arsys.emaildaemon.FetchUserGroupInfoOnDemand=true Set this in EmailDaemon.properties and restart the email engine. I think you will see this addresses your issue. Axton Grams On 2/16/07, Pierce, Amanda (TBS) <[EMAIL PROTECTED]> wrote: ** All, We have installed the email engine 7.0.1 patch 001 and are getting Memory Errors in our log files. The email engine is currently taking up an entire CPU to run. This doesn't sound normal. Anyone else having this issue? We put in a support ticket and they are looking into it, but was hoping someone out here can help. ARS 7.0.1 patch 001 Windows 2003 server Java 1.5.06 Oracle 10.2 Thank you! Amanda Pierce __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
