Product: Action Request System - Email Engine
Version: 6.3
Patch #: 020
Release Date: 11/30/2006
Software Platforms: All supported platforms
Files patched:
All platforms - emaildaemon.jar ar*.jar
Windows - armapi63.jar, armapi63.dll, ar*.dll rcmn*.dll
Unix - libar*.so or libar*.sl or libar*.a
Known Issues :
--------------
Email Engine:-
Issue: - SW00256171 [One hour offset is observed in the Date/Time fields in
the template in case of DST patch is applied on Microsoft Operating System]
Summary :- When DST patch is applied, If you create a record with Submit
template, the Creation Time, Modification time and the date/time fields on
this Record show one hour time difference, in the query result. This issue
is observed only on the Microsoft Operating Systems. The issue is not
present on the Unix platforms.
The Email engine uses JDK and for the DST to work correctly for US time
zones 2007 it is recommended that the JDK versions be used as documented at
the SUN website http://java.sun.com/developer/technicalArticles/Intl/USDST/
There are defects logged at the SUN website for Microsoft Operating
System. http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6501839.
We have also filed MS Support ticket for the DST related issue has been
filed. - Ticket #: SRZ061130002725
Workaround : Currently no known Workaround available
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