Robert,

 

Hmm, could it be more difficult than a change to ITSM7?

You know, I could get into a lot of trouble for this.

 

On the one hand, I love the look and feel of ITSM7.

Most certainly it feels more ITIL aligned than ITSM6,

and has some neat stuff in it.

 

On the other, gosh I hate converting people from ITSM6 to it,

and really, waiting for ITSM6 on CMDB2.0 makes a lot of sense for a lot of
people.

 

A number of folks I know and respect have commented on ITSM6 being a very
good option,

and as soon as the upgrade to CMDB2.0 is available I think that answers that
issue.

 

[anybody want a really heated discussion of the field ids in ITSM7? 

Ed, got your breakdown  spreadsheet of how many are outside the prescribed
range done yet?]

 

thanks for the kudos .. Daniel

 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda
Sent: February 19, 2007 8:01 PM
To: [email protected]
Subject: Re: ADM:Timing Test, please ignore

 

Thanks Daniel;

We DO appreciate your efforts :-)

 

Hopefully your upgrade goes better than ITSM7.

 

Oh wait those are "in side the head words". darn those just keep leaking out
these days.

 

Thanks-n-advance; 

HDT Platform Incident / Problem Manager & Architect 
Robert Molenda 
IT OS PA 
Tel: +1 408 503 2701 
Fax: +1 408 503 2912 
Mobile: +1 408 472 8097 
[EMAIL PROTECTED] 

Quality begins with your actions.

 

 

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