Yes - I currently am testing with the Initial memory pool: 512 MB and
the Maximum memory pool 1536 MB. Peak memory usage usually hovers just
above 600 MB on both of our mid-tier 7.01 servers with the ITSM 7.0
applications. I'm not sure what I can do with the thread stack size so
it is still undefined.

Christopher Strauss, Ph.D.
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kern, Robert SBA
Sent: Tuesday, February 20, 2007 5:04 PM
To: [email protected]
Subject: Re: Midtier v7 - java Heap Space (out of Memory)

Thanks all for the replies and advice!

Just to make sure. The Initial and Maximum Memory pool settings you can
adjust a the Tomcat GUI is actually the same Xms and Xmx would be doing,
correct ?

Thanks, Robert


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST
contractor
Sent: Tuesday, February 20, 2007 9:26 PM
To: [email protected]
Subject: Re: Midtier v7 - java Heap Space (out of Memory)

Or, you can use the Apache Tomcat GUI to update the Max/Min size, by
going to Start/Programs/Configure Apache Tomcat Click the Java tab Set
the Initial Memory Pool (we set ours at 500 MB) Set the Maximum Memory
Pool (we set ours at 900 MB) Click OK 

That setting made all the difference in the world.  We actually have 2
gigs of RAM on the server
Production:
Mid-Tier 7.0.01 Patch 1 on IIS 6/Apache Tomcat 5.5/Java 1.6 ARS 6.3
Patch 18

Hope that helps,
Michelle
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Tuesday, February 20, 2007 1:14 PM
To: [email protected]
Subject: Re: Midtier v7 - java Heap Space (out of Memory)

Increase the max heap space tomcat java process can use by adding the
following ot the command line that starts tomcat (probably a bat file
somewhere on windows):

-Xms1024m
-Xmx1024m

One sets the max, the other sets the initial heap size.  Maybe someone
else on the list can comment as to what the optimal size of the heap
should be.

Axton Grams

On 2/20/07, Kern, Robert SBA <[EMAIL PROTECTED]> wrote:
> **
> Hello list,
>
> just wondering if anyone has received the following error message
(when
> trying to login to Midtier, after entering your username) :
>
> java.lang.OutOfMemory: Java Heap Space
>
> We are running at Midtier v7.0.01 p1 Win2k with IIS6 and Tomcat
(formerly
> with Midtier 6 and New Atlanta).
>
>
> Thanks,
> Robert  __20060125_______________________This posting was submitted 
> with HTML in it___
>

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