YES this is a known problem from Microsoft's Windows Update for DST. Naturally, I can't find the KB article at this time.
However, the updates have been applied and the 1 hour time difference exists in years prior to 2007. When I look at my calendar from 2006 between the first week of March and a reoccuring meeting after the second week of March, the meetings are different by one hour. This is OK during the month of April (when the original DST) was applied. Clear as mud - right?!?! Nick Havin' Fun in Sacramento. On Thu, 22 Feb 2007 09:53:31 -0500, Lammey, Peter A. <[EMAIL PROTECTED]> wrote: >I didnt patch our client but we did patch our Mid Tier to 20 (our dev >Mid Tier not our prod Mid Tier box). >I just checked a ticket using our prod Mid Tier and dev Mid Tier and the >Create Date was the same for both. > >I am wondering if this is a Windows client issue since our Mid Tier is >on Linux and I dont experience the problem there. > > >Thanks >Peter Lammey >ESPN MIT Technical Services & Applications Management >860-766-4761 > > > >________________________________ > >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of David Sanders >Sent: Thursday, February 22, 2007 6:35 AM >To: [email protected] >Subject: Re: 6.3 Patch 20 - Issues with years prior to 2007 > > >** > >Hi Peter > > > >I am sure that applying the DST patches to your server does not alter >any historical data stored in your database. The issue is with how the >epoch time in secs is converted and displayed by the client. So, was >the client you were running this test through patched for DST changes?? > > > >Regards > > > >David Sanders > >Remedy Solution Architect > >Enterprise Service Suite @ Work > >========================== > >ARS List Award Winner 2005 > >Best 3rd party Remedy Application > > > >tel +44 1494 468980 > >mobile +44 7710 377761 > >email [EMAIL PROTECTED] > > > >web http://www.westoverconsulting.co.uk ><http://www.westoverconsulting.co.uk/> > > > >________________________________ > >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. >Sent: Wednesday, February 21, 2007 9:41 PM >To: [email protected] >Subject: Re: 6.3 Patch 20 - Issues with years prior to 2007 > > > >I checked our ARS 6.3 development system which has been patched to 20 >and looked up some tickets that were a copies of what we have on our >production environment (which has not been patched yet). > >The Create dates on the tickets on our development and production were >the same. > >I also verified that the OS of our development server was patched. > > > >Our platforms are the following: > > > >AR Server - Windows 2003 > >Mid Tier - Linux Java 1.5.04 > > > > > >Thanks >Peter Lammey >ESPN MIT Technical Services & Applications Management >860-766-4761 > > > > > >________________________________ > >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) >Sent: Wednesday, February 21, 2007 4:07 PM >To: [email protected] >Subject: Re: 6.3 Patch 20 - Issues with years prior to 2007 > >** > >Peter, > > > >Tickets from March 12th - April 2nd 2006 and from October 29th - >November 5th of 2006 all seem to be off by an hour. All other tickets >outside of those ranges seem to be accurate. > > > >Frederick, > > > >Each of the patches you asked about was applied prior to the Remedy >patches being applied. > > > >Eric > > -----Original Message----- > From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] Behalf Of Grooms, Frederick W > Sent: Wednesday, February 21, 2007 3:38 PM > To: [email protected] > Subject: Re: 6.3 Patch 20 - Issues with years prior to 2007 > > ** > > Just to check ... > > > > On the AIX box you have > > - The AIX DST patches applied > > - The updated Java > > - The ARS server patch > > > > On the Windows box you have > > - The Microsoft DST patches applied > > - The updated Java > > - The ARS Mid-Tier patch > > > > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] Behalf Of Lammey, Peter A. > Sent: Wednesday, February 21, 2007 3:26 PM > To: [email protected] > Subject: Re: 6.3 Patch 20 - Issues with years prior to 2007 > > ** > > Does this mean that for your saved tickets that were created >between March 11th 2006 and April 2nd 2006 that the Create Time for the >tickets are now off by one hour after you installed Patch 20? > > Thanks > Peter Lammey > ESPN MIT Technical Services & Applications Management > 860-766-4761 > > > > > > >________________________________ > > > From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) > Sent: Wednesday, February 21, 2007 3:17 PM > To: [email protected] > Subject: 6.3 Patch 20 - Issues with years prior to 2007 > > ** > > Hi All, > > I'm running version 6.3 of ARServer under Oracle 9 on AIX, and >version 6.3 of Mid-Tier on Windows 2000 in my development environment. >I've just installed Patch 20 for both, and am in the process of doing >some preliminary testing. > > Remedy seems to be applying the revised schedule for 2007 for >earlier years as well. For example, it seems to be seeing March 20th >2007 as Eastern Daylight Time (EDT), which is correct. But it seems to >see March 20th 2006 as EDT as well. In 2006 EDT did not go into effect >until April 2nd, so it should see that date as Eastern Standard Time >(EDT). > > This is an issue for us, as we do a lot of historical reporting. > > > Has anyone else running 6.3 Patch 20 (or 7.1 Patch 1) noticed >any problems with Daylight Saving time calculations for 2006 or prior >years? > > Eric Cleereman > >__20060125_______________________This posting was submitted with HTML in >it___ > >__20060125_______________________This posting was submitted with HTML in >it___ __20060125_______________________This posting was submitted with >HTML in it___ > >___________________________________________________________________________ ____ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
