This is all we have right now:
Product: Action Request System - Email Engine
Version: 6.3
Patch #: 016
Release Date: 2/6/2006
Software Platforms: All supported platforms
Files patched:
All platforms - emaildaemon.jar ar*.jar
Windows - armapi63.jar, armapi63.dll, ar*.dll rcmn*.dll
Unix - libar*.so or libar*.sl or libar*.a
Bug fixed in this patch:
SW00230954 : Email not sent to CC address if Username without email
address is in the TO field.
Problem Solution:
SW00230954 : Added new property in .properties file to fix this
issue.(com.remedy.arsys.emaildaemon.UseNameIfNoEmailAddress)
Christopher Pruitt
Consultant Specialist
EDS - Bank of America
mailto:[EMAIL PROTECTED]
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________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Monday, February 26, 2007 1:40 PM
To: [email protected]
Subject: SW00230954
**
I'm attempting to retrieve information concerning Bug SW00230954
which was fixed in Patch 16 for the Email Engine. Like many others I
can't use the Knowledgebase on the Support website I either get a Caught
Exception error when I try the search or it loops back to the Support
Central web page.
The solution references a property called
com.remedy.arsys.emaildaemon.UseNameIfNoEmailAddress Anyone have any
info concerning this property?
Thanks,
Dave
Dave Shellman
Phone: (717) 810-3687
Fax: (717) 810-2124
email: [EMAIL PROTECTED]
tyco/Electronics
A tyco International LTD Company
MS 161-043
PO Box 3608
Harrisburg, PA 17105-3607
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