Hi Bruce, How do I go about changing the service login to the account that has access to the email box used by the email app? I don't quite get that, can you please explain further, I'm still new at this. I wasn't the one who setup the Email Engine, the person who did it is on vacation. What do you mean by email box? What do you mean by service login? Thanks!!
Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] ---------------------------------------------------------------------------- ------ Some people see things as they are and say... "Why?" I dream of things that never were and say... "Why not?" _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Scott Sent: Monday, February 26, 2007 12:01 PM To: [email protected] Subject: Re: BMC Remedy Email Engine can not start ** I've seen this before at my last job. You need to change the service login to the account that has access to the email box used by the email application. In other words, if the email box on the exchange server is allocated to remtest1, the service login name should be remtest1 as well. Thanks, Bruce _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mikhail Serate Sent: Monday, February 26, 2007 11:47 AM To: [email protected] Subject: BMC Remedy Email Engine can not start ** I always get this alert message when I try to start the BMC Remedy Email Engine Service: "The BMC Remedy Email Engine - remtest1 on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service." After this message is displayed, the service is still stopped. Here are the properties for this service: Startup Tpe: Automatic Start parameters: Log on as: Local System account Hardware Profile: Profile 1 - Enabled This service depends on the following system components: Remedy Action Request System Server I tried restarting the Remedy Action Request System Server, no avail. I tried rebooting the whole server, still no avail. Any thoughts? Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] ---------------------------------------------------------------------------- ------ Some people see things as they are and say... "Why?" I dream of things that never were and say... "Why not?" __20060125_______________________This posting was submitted with HTML in it___ _____ The information contained in this electronic mail message, including attachments, if any, is PetSmart confidential information. It is intended only for the use of the person(s) named above. If the reader of this message is not the intended recipient, or has received this message in error, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient or have received this message in error, please notify the sender via e-mail and promptly delete the original message. _____ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
