Eug -

I had errors nearly identical to this, during a completely unrelated task.

My errors occured during a fresh install of ITSM7.  The install was going 
along fine until Asset (I think) and then I started getting the "data 
types" and the "is not related" messages.  Or it could have been patch3, 
I'm not sure.

Anyway, our solution to the problem was to take Oracle to the current 
patch level.  We did this on our own after jumping through support hoops 
for a week.

Again, probably not related, but I sure remember those messages.  :-)

-tony


-- 
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



Eug <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
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02/27/2007 12:02 AM
Please respond to
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Subject
Patch 20 install errors (bustime.def)






Hey guys,

I'm working on a test server:

Redhat Linux
Oracle 10g
ARS 6.3

The client wants to test to see if their customized ITSM 5.1 apps (on
ARS 5.x) will work on ARS 6.3 . We installed 6.3 and migrated all apps/
data/workflow to the 6.3 server. The next step was to install patch 20
to fix the DST issue. I used the installer and the install completed
successfully. Upon checking the error logs I noticed there was an
error regarding bustime.def.

    Results from loading application BusinessTimesApp Sat Feb 24
05:40:07 2007
    Component BusinessTimes

    1. /opt/ar/templates/bustime.def: Failed



I want to know if the DST issue will still exist because of this
error. Any ideas as to what happened? The errors are pretty
descriptive but I'm still curious as to why this could happen.

Here is the portion of the error log that contains the error.

[Sat Feb 24 05:40:04.301] LoadApp-
************************************
[Sat Feb 24 05:40:04.302] LoadApp- Processing component: BusinessTimes
[ERROR][Sat Feb 24 05:40:07.32] ImportFileNode- Non-zero rc in import
of items in /opt/ar/templates/bustime.def, result 2
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 313 Data types are not
appropriate for relational operation
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 313 Data types are not
appropriate for relational operation
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 313 Data types are not
appropriate for relational operation
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 313 Data types are not
appropriate for relational operation
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 313 Data types are not
appropriate for relational operation
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 313 Data types are not
appropriate for relational operation
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed End Time - Saturday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed End Time - Friday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed End Time - Thursday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed End Time - Wednesday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed End Time - Tuesday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed End Time - Monday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed End Time - Sunday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed Start Time - Saturday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed Start Time - Friday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed Start Time - Thursday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed Start Time - Wednesday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed Start Time - Tuesday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed Start Time - Monday
[ERROR][Sat Feb 24 05:40:07.33] ImportFileNode- 8983 Changing the data
type of the field is not allowed Start Time - Sunday
[WARNING][Sat Feb 24 05:40:07.33] ImportFileNode- 55 The following
item was not imported BusWk:ValidateTimes02-3
[WARNING][Sat Feb 24 05:40:07.33] ImportFileNode- 311 Field ID is not
related to this form 662
[WARNING][Sat Feb 24 05:40:07.34] ImportFileNode- 311 Field ID is not
related to this form 820
[WARNING][Sat Feb 24 05:40:07.34] ImportFileNode- 311 Field ID is not
related to this form 820



Regards,

Eug

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