If you are not working on ITSM 7 you can build a table field with the search fields you want the users to search on build an external qualification to populate with. If you are on ITSM 7 the new SHR:ARDBC:OverviewConsole will give you headaches. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 27 Feb 2007 8:34 AM Subject: Search form for Help Desk request and task Have you done it
I am working on making a search form that will lookup Help Desk request and Task so support people can find info quickly. Any tips from anyone good or bad things to look out for. I was think of just making a form that will use work flow like the SHR:Consolidatedlist that pushes selected fields to the new search form. Dan ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

