The answer is no they will not. You will need to contact sales to determine if new licenses for version previous to 7 can still be purchased. I would be very surprised if they are not available since the license key creation software will still create licenses for 6.03. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 27 Feb 2007 3:16 PM Subject: Re: License Question: Helpdesk vs ServiceDesk
What I am trying to get at is, if I bought new licenses and BMC only sells Service Desk licenses will the Service Desk licenses work against my older version of Helpdesk. Roger Justice wrote: > ** > The new user licenses are specific to Incident and Problem. > > > -----Original Message----- > From: [EMAIL PROTECTED] > To: [email protected] > Sent: Tue, 27 Feb 2007 1:57 PM > Subject: License Question: Helpdesk vs ServiceDesk > > Will service desk (ITSM 7) licenses work with Helpdesk 6? For example > if I > were to apply service desk floating licenses to my Helpdesk 6 > server, would > I be able to use those licenses? > > Thanks > > Kyle > > -- Kyle Whitley > IT > System Support Professional > Office of Information and Instructional > Technology (OIIT) > Board of Regents of the University System of Georgia > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > <http://www.arslist.org/> ARSlist:"Where the Answers Are" > > ------------------------------------------------------------------------ > *Check out the new AOL* > > <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redir=http%3A%2F%2Fwww%2Eaol%2Ecom%2Fnewaol>. > > Most comprehensive set of free safety and security tools, free access > to > millions of high-quality videos from across the web, free AOL Mail > and > more. > __20060125_______________________This posting was submitted with HTML > in > it___ -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

