The answer is no they will not. You will need to contact sales to determine if 
new licenses for version previous to 7 can still be purchased. I would be very 
surprised if they are not available since the license key creation software 
will still create licenses for 6.03. 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Tue, 27 Feb 2007 3:16 PM
Subject: Re: License Question: Helpdesk vs ServiceDesk


What I am trying to get at is, if I bought new licenses and BMC only sells 
Service Desk licenses will the Service Desk licenses work against my older 
version of Helpdesk.  
Roger Justice wrote: 
> ** 
> The new user licenses are specific to Incident and Problem. 
> > > -----Original Message----- 
> From: [EMAIL PROTECTED] 
> To: [email protected] 
> Sent: Tue, 27 Feb 2007 1:57 PM 
> Subject: License Question: Helpdesk vs ServiceDesk 
> 
> Will service desk (ITSM 7) licenses work with Helpdesk 6? For example > if I 
> were to apply service desk floating licenses to my Helpdesk 6 > server, would 
> I be able to use those licenses? > > Thanks > > Kyle > > -- Kyle Whitley > IT 
> System Support Professional > Office of Information and Instructional 
> Technology (OIIT) > Board of Regents of the University System of Georgia > > 
> _______________________________________________________________________________
>  > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > 
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-- Kyle Whitley 
IT System Support Professional 
Office of Information and Instructional Technology (OIIT) 
Board of Regents of the University System of Georgia 
 
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