Time values in Mid-Tier appear off by several hours if we don't define AR System User Preferences/TimeZone. It sounds like we have to choose between having hour calculations off under some very unusual situations, or having Mid-Tier users see the hourly readings off by a few hours.
Or is there some other way of getting Mid-Tier to display hours correctly other than by defining TimeZone for everybody? (We are at Mid-Tier and ARS 6.3, Win 2000 web server, IIS 5.) Dwayne Martin James Madison University ---- Original message ---- >Date: Tue, 27 Feb 2007 18:01:42 -0500 >From: Aaron Keller <[EMAIL PROTECTED]> >Subject: Client DST bug SW00256258 >To: [email protected] > > ** > > I apologize if this has already been asked or > answered. > > > > Remedy's DST documentation mentions the following > defect: > > > > SW00256258 > > SW00256530 > > BMC Remedy User shows a one-hour difference in time > for date > > and time fields if the time zone locale is set > through the AR System > > User Preference form even if an > operating-system-level DST patch > > is installed on the system. > > Workaround: Users should use BMC Remedy User without > setting > > the Time Zone in the AR System User Preference form > > > > > > My question is: what about clients that DO NOT > specify a preference server, and manage preferences > locally - will the above bug affect them? In other > words, will they need to clear their own time zone > preference? > > > > > > Has anyone been able to test this? Has anyone > gotten a straight answer from BMC? I'd hate to have > to visit every desktop just to clear their time zone > preference! > > > > > > -Aaron > > * Email: [EMAIL PROTECTED] > > > > SunCom is the wireless company that's committed to doing things differently. > > Things we want you to know. > > This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication may contain material protected by the attorney-client privilege. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. > > __20060125_______________________This posting was > submitted with HTML in it___ Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
