> Are you sure the readmes are there and can customers access them? Yes.
If you cannot see them for some reason, please contact support. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. Sent: Wednesday, February 28, 2007 8:24 AM To: [email protected] Subject: Re: 6.3 Patch 21 - AVAILABLE David, I went to the site for the Patch 21 download but I don't see any readme files on the initial Patch 21 FTP directory and in any of the subdirectories there. Are you sure the readmes are there and can customers access them? Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, February 27, 2007 6:42 PM To: [email protected] Subject: Re: 6.3 Patch 21 - AVAILABLE Hi All, Looks like we've got everything squared away now. The only modified components in Patch 021 are E-mail, Server and Mid-Tier so those are the only folders that should be present. There are also Readme's for each. I checked the size and # of files vs. the original internal folders and they're a match. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) Sent: Tuesday, February 27, 2007 7:43 AM To: [email protected] Subject: Re: 6.3 Patch 21 - Readme Hi David, Can you say if this is now complete? As of this morning, I am now seeing both Server-readme.txt and Mid-Tier-readme.txt. Using FlashFXP, I am able to the entire server and midtier directories, as well as Mid-Tier-readme.txt, but I am not able to download Server-readme.txt. The error I receive is: Transfer queue completed 1 File failed to transfer Eric Cleereman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Easter, David Sent: Monday, February 26, 2007 7:00 PM To: [email protected] Subject: Re: 6.3 Patch 21 - Readme Hi Axton, I will try to do so, yes. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, February 26, 2007 2:55 PM To: [email protected] Subject: Re: 6.3 Patch 21 - Readme Can you please confirm when it's done and send a message to the list. The last patches took over a week to get into place fully. Ended up having to backout, check, then reapply the patch a couple of times to several servers due to missing files. Axton Grams On 2/26/07, Easter, David <[EMAIL PROTECTED]> wrote: > ** > > According to the folks I've talked to, the patch is still uploading. > I would suggest waiting until tomorrow to retrieve the patch. It > should be done uploading by then. > > Thanks, > > > -David J. Easter > Sr. Product Manager, Service Management Business Unit > > BMC Software, Inc. > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST > contractor > Sent: Monday, February 26, 2007 1:13 PM > > To: [email protected] > Subject: Re: 6.3 Patch 21 - Readme > > > ** > Thank you for following up for us, Mr. Easter. > > Since it appears that 6.3.0.21 (ARS 6.3 Patch 21) is now listed as one > of the available patches under Patch Downloads 6.3.0, I am assuming > that is now in "General Release". > > Could you or someone from BMC send out a general note or technical > bulletin once ALL of the files are completely uploaded? It appears > that besides the readme files, the bin and lib folders are empty under > winnt. There are other folders that are currently empty, as well. > > We're under a time crunch as all of our apps and servers are supposed > to be DST ready by March 1, 2007. > > Thank you and we do appreciate your help to us on the list. > Michelle > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David > Sent: Monday, February 26, 2007 12:02 PM > To: [email protected] > Subject: Re: 6.3 Patch 21 - Readme > > > ** > Looks like the readmes were not properly copied over from the > development server to the support site server. BMC resources are investigating. > > I will update the list when more information becomes available. > > Thanks, > > > -David J. Easter > Sr. Product Manager, Service Management Business Unit > > BMC Software, Inc. > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) > Sent: Monday, February 26, 2007 7:21 AM > To: [email protected] > Subject: 6.3 Patch 21 - Readme > Importance: High > > > ** > > Hi All / BMC, > > I am seeing > ftp://filedownload.bmc.com/smbu_patches/ars/6.3/patch021, > dated today. However, I am not seeing the Server-readme.txt or > MidTier-readme.txt files within this folder. > > Is patch 21 fully copied to the BMC FTP site, or is it still being copied? > > If it is fully released, does anyone know which files have been > modified since Patch 20? > > Eric Cleereman __20060125_______________________This > posting was submitted with HTML in it___ > __20060125_______________________This posting was submitted with HTML > in it___ __20060125_______________________This > posting was submitted with HTML in it___ > __20060125_______________________This posting was submitted with HTML > in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
