Yes, I'm on IE 6.0.29 as well, I can at least get into the knowledge base, but when I put in a keyword and click search, I get this message: ---------------------------------------------- Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [EMAIL PROTECTED] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. --------------------------------------------- I like the part where I'm supposed to tell them anything that I might have don that may have caused the error. Ummmm....nothing? Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Scott Philben Sent: Tuesday, February 27, 2007 3:21 PM To: [email protected] Subject: Re: Anybody able to use Knowledge Base search lately? I am having similar issues as we speak. Using IE 6.0.29 I can log in, click on "Knowledge Base" on the Support Overview page and then up pops the following in a little window: _______________________________________________________ |Caught exception undefined: undefined - TypeError: | |Object doesn't support this property or method... AT: | |Undefined | |_______________________________________________________| When I click on OK, I get a big blank middle of the screen with the menu bar down the side. And Now over on Firefox 2.0.0.2, I get a nice big box on the Knowledge Base page asking me to "Search Knowledge Base". But when I put something in the Keyword(s) field and click on Search, I get a "performing search" page and then a giant "Caught exception" error box that kills the whole deal. I sometimes wish I could search on the knowledge base. It is like looking in the window at the candy store and watching all the other lucky kids getting their sweets while I stand outside without any money. -scott On Fri, 9 Feb 2007 14:45:15 -0500, Ray T. <[EMAIL PROTECTED]> wrote: >One more thing. Just to make sure anybody reading this thread in future >is not confused, my issue was NOT being able to get to the KB search >window or after getting there, NOT being able to even begin a search. > >This issue is different from what Susan and Michelle reported, which >is..being able to do the search, but not getting expected results. >That's an issue for another day for me. > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
