Stephen... Didn't you mean the datatype VARCHAR2 ?? I haven't tested it with 
VARCHAR but I think its not a supported datatype.. VARCHAR2 is...

Simon... the new field you are creating, are you sure you are specifying the 
correct field name in the Database tab?? If not you can try selecting the field 
by right clicking on your view form and choosing the first option on the menu 
that appears on right clicking which will list all the available fields on the 
view form...

Cheers

Joe


----- Original Message ----
From: "Heider, Stephen" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, February 28, 2007 2:29:59 PM
Subject: Re: Help with View Form


Simon,

What are the data types in the base table(s) of the SQL View?  Try CASTing them 
to VARCHAR.  If that doesn't work then add RTRIM or LEFT(fld, 255) to the 
colums.

Stephen

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Simon Beckman
Sent: Wednesday, February 28, 2007 6:31 AM
To: [email protected]
Subject: Help with View Form

I am trying to create a view form using ARS 6.3 and failing. Any help 
greatfully received.  Here is the story....

There is a View in an SMS database that I want to bring into Remedy.  I have 
created the Linked Servers (db are on SQL Server 2000) with no problem and 
created a view in the Remedy db using the following

create view dbo.smstestview as select MachineID AS MachineID_SMS, Domain AS 
Domain_SMS, Name AS Name_SMS, SiteID AS SiteID_SMS from 
CGTSSMSM0001.SMS_UIT.dbo.Remedy_Test_View

If I return rows from this newly created view in the remedy dB, I see all the 
data and columns. which is great.

So now, into the Remedy Administrator tool and Create a new View Form. I enter 
the View Name and hit the Load button.  I am then returned only one column from 
the view that I can select and this column is the Primary Key.

If I select it and save the view form and then go into the Remedy User Tool and 
search on the new View Form, I see all the rows returned with just that one 
primary key field showing. So far so good-ish.... If I then try and go back to 
the View Form in the Admin tool and add another field, mapped to another column 
in the view and then save the Form, I get the error message stating "Cannot 
Create or Modify a data field without specifying a corresponding DB columnname. 
Please specify a valid DB column name (ARERR 2988)"

I know the column is correct. Permissions seem ok too.  So why cant I see those 
other columns and select them when creating the View Form?

I have even created a Display Only field on my view form and written an AL that 
fires some Direct SQL to perform a select statement on the view and this works 
! So permission dont seem to be the issue.

Please can anyone shed any light on this.

Many thanks,

Simon.


 
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