Misi, No we don't use a portmapper, but we do use the port 3606 for remedy. We are using this in our api call. Is this error a result of not being able to hit the server?
Bob Halstead -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Wednesday, February 28, 2007 3:13 PM To: [email protected] Subject: Re: API Errors Hi Bob, I would guess that something has changed with the portmapper or TCP-port-setting on the server. Do you specify a TCP-port in ARUser, or do you use the portmapper? The files arrpc63.dll and arutl63.dll are needed in addition to the arapi63.dll. They are shipped, for instance, with ARAdmin and ARUser. I do not think this has anything to do with your current problem. Best Regards - Misi, RRR AB, http://www.rrr.se > I'm trying to connect to our test server via the Java API and keep > getting this error: > > MessageType: 2 > MessageNum: 90 > MessageText: Cannot open catalog; Message number = 90 > AppendedText: 172.18.252.44 (0) : RPC: Program not registered > at com.remedy.arsys.api.Proxy.ARCreateEntry(Native Method) > at com.remedy.arsys.api.Entry.create(Entry.java:162) > at net.bresnan.remedy.Connect.createNewTicket(Connect.java:76) > at net.bresnan.remedy.Connect.main(Connect.java:41) > > We are using the API from 6.3 patch 18 to connect to a server 6.3 > patch 20. The API worked before we patched to 20 a couple of days > ago. This java code is being executed on a windows box, using the > jar's and dlls, to access a server on Unix. > > We are logging in with Demo as the user name and trying to access form > BZ:Incident. Both which work when we log in via the User tool. > > Incidentally, we are also trying to do this in ARSPerl but getting the > same result. > > I've also tried to use the patch 20 dll's and jar files, but for some > reason arapi63.dll is asking for arutl63.dll when that file doesn't > exist in the directories under API. > > Any thoughts? I can send the code we're using out to anyone, but > would rather take it off list so that we don't clutter it up. > > Bob Halstead > Advanced Services "The superior man cannot be > known in little matters, > Bresnan Communications The small man may not be > entrusted with great concerns, > Billings, Montana but he may be known in > little matters." > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
