Hello group, A scripting process created a number of duplicate cases in our database. Not a huge number, but it definately skews my numbers. Since I am trying to keep our data as clean as possible for reporting purposes, I figure it's a simple fix. Delete the cases. However, maybe there's some dark rule that says never delete records or a new black hole will develop in the universe and swallow earth. Is there any reason why I should not delete duplicate cases? Is there better way to handle this?
Thanks in advance Remedy ARS 6.3, HD 6.0, RHEL, Oracle 9 PS. Has anyone seen my Easy Button? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
