Jannie, Turn on the plugin logs on the server. ( You may need to see the ARS server start up to see what your after too.) Any clues from that log?
You were not specific about how you did the upgrade. Did your upgrade remove the line from the ar.conf file that loads the plugin? Did the plugin binary not get copied to the new ARS server install dir? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 3/5/07, Jannie Banks <[EMAIL PROTECTED]> wrote:
** Hi everyone I am hoping someone can help me with my issue. I am getting the following error [ERROR] The specified plug-in does not exist. (ARSYS.ARF.JAVA) (ARERR #8755) at... when I am trying to use a pre-existing filter script. (it worked on 6.01, but is not after the upgrade) I updated my server last night from 6.01 to 6.3, upgraded the jre and jdk, installed the java scripting for windows upgrade but I cannot seem to find why this is happening. OS: Windows 2000, DB Oracle 9.2 If anyone can give me a push in the right direction, I would appreciate it - (at this time over the side of the building would be fine). I have been up all night and simply cannot see where it went wrong. I am on the digest version, so if you reply, can you please send it to me personally? Thanks much JANNIE BANKS
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