I came across this on 6.3 once and was told to right click on the results list column (in the user tool) and select reset...the new columns magically appeared
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Monday, March 05, 2007 7:46 AM To: [email protected] Subject: Upgrade permissions issues:: help ** I upgraded from an ARS 5.12 to a 6.3 and had to bail back to previous server due to permission issues.. AS admin I can see everything fine. But customers could not see there forms.. The permissions on the forms for ARS 5.12 upgraded just fine.. but no access to these forms.. I checked the groups / users all looks just fine.. I reloaded cache for Groups and users .. but no change. I started playing (testing) on the new server.. I took the groups form and changed the Results query list, and added some fields like group id etc.. it did not show up ? I deleted all the folders in the home directory - the cache.. but no difference.. field does not show up.. Anyone see this.. ENV:: Solaris 10 - ARS 5.12 -> ARS 6.3P20 -> ARS 6.3P21 // Oracle 10.2.0.3 Client:: XP ARS 6.3 P20 Client -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
