Before you go to all of the work of recreating reports, try reconfigurating
the ODBC driver.  Mine are working on the dev server and were created in 8,
8.5 and 9.  I was told they wouldn't work too, so I was surprised when they
did.

Susan


On 3/5/07, patrick zandi <[EMAIL PROTECTED]> wrote:

** Sir,I
 am not positive on this.. but from what I understand of this.. your issue
is your reports were built in the old version of CR .. CR XI is compatable
with this version .. I do not believe CR 7, 8, 8.5, or 9 will work
anymore.
I have seen this.. on testing.. and could not find a fix.. but was told it
was fixed with  CR XI reports.
have not finish the testing to prove..
Someone else will chime in here soon on this issue I hope..


 On 3/5/07, Derek Fernandes <[EMAIL PROTECTED]> wrote:
>
> Hi listers,
>
> We just moved to ARS 7.0.1 patch 1 but we are still using HelpDesk 4.03.
> We have a couple of Crystal Reports that were working on ARS 6.3. Now,
> when we push the button to print the report we get the following error:
>
> An error occurred while generating the Crystal report: 0x80047e48 -
> Logon failed. (ARERR 1904)
>
> I have installed the latest version of the User Tool and checked the
> active link that generates the report, and made sure on the Report
> Information tab:
> Report Type = Crystal
> Location = Embedded
> Name = \\reportname.rpt
> Destination = Printer
>
> Any help would be greatly appreciated.
>
> Derek
>
> --
> Derek Fernandes
> Programmer Analyst
> U of C Information Technologies
> ES 1010, University of Calgary
> Calgary, Alberta  T2N 1N4
> 403.210.9879
>
> 
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>
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
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>



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