I am trying to prefetch using the admin account to preclude having to prefetch by group. With over a hundred groups in at least 60 organizational or functional company structures, and all of the various ITSM 7 permission groups defined for each application (Incident, Problem, Change, KMR, SLM, Foundations, etc.), the 300 support staff accounts will have wildly different group membership combinations. In light of how long it takes to prefetch and the load it places on the AR server while doing it, I can only afford to prefetch ONCE on reboot/service restart, and not for a list segmented into many different multiple group patterns.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris Akens Sent: Friday, March 02, 2007 9:37 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy version 7 in production Chris, I am curious which groups you are pre-fetching the forms for and if the majority of your users are in the same groups. It is my understanding the the forms are cached on a group list basis. To make this worthwhile, we would have to pre-fetch certain forms for dozens of combinations due to our large and disparate group list combinations. Thanks, Chris ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
