Well, I was going to suggest the following, but after reviewing what the error says, I don't think it would help:
Les, try, in IE, going under Tools -> Internet Options -> Advanced Tab and click the 'Restore Defaults' button. This has helped in the past with me -- somehow something got checked that messed with the mid-tier. ARERROR 9215 9215 Error Internal error. This all-purpose error occurs under a multitude of internal system failures, including the following: ! Name of a system object or field ID is NULL when trying to retrieve a system object ! Internal cache error ! Web tier exception ! XSL stylesheet not found for certain type of object ! Failure to create request in Push Field workflow action at runtime ! Failure to set a field in the Set Field workflow action at runtime ! Failure to expand an open window HTH -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, March 06, 2007 9:54 AM To: [email protected] Subject: Mid-Tier issue again Users are getting the error ARERR 9215 when logging into mid-tier. The login screen comes up, they enter their information, hit return, then the error pops. I am getting the error on one of my machines, but not on the other. This may indicate an internet explorer issue, but I can't seem to find anything. There is no error log being created for mid-tier which also may indicate an internet explorer settings issue. however, the error is an ARERR error. I couldn't find anything in Remedy's KB about this, and the error messages pdf lists a number of possible things. Has anyone encountered this and resolved it? Thanks Les Ganton ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
