Keep in mind that you take a performance penalty on mid-tier if you use the Tomcat servlet with IIS through the JK connector rather than the Tomcat standalone configuration, where it uses its own web server; Tomcat on IIS actually had worse performance than ServletExec on IIS according to the BMC benchmarks. I have been installing Tomcat to not use IIS, running on port 8080 while IIS retains port 80, but then all I would have to do is configure the Tomcat web to answer on port 81 versus 8080 in your situation. In my case I am retaining IIS on port 80 (and 443 over SSL) to handle ARSPerl scripts and static content, while mid-tier lives completely on Tomcat, which it shares with Remedy Knowledge Management and on at least one machine, Crystal Report Server XI. I still have to get a certificate on it (easy in IIS, unknown in Tomcat) so I can move it to SSL.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, March 08, 2007 8:53 AM To: [email protected] Subject: Re: 7.0.1 midtier p1 applied; can't access config page Since you use an alias you can use the connector that Matt lists or if Mid-Tier is the only webserver that uses that alias then you can set up a re-direct in your IIS to redirect port 81 to port 8080 (based on your alias) Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matt Reinfeldt Sent: Wednesday, March 07, 2007 4:23 PM To: [email protected] Subject: Re: 7.0.1 midtier p1 applied; can't access config page Lisa, I haven't tested it for a version or two, but you could use one of the Tomcat Connectors. That will enable IIS to process the .jsp calls directly rather than routing to port 8080. Read here: http://tomcat.apache.org/connectors-doc/webserver_howto/iis.html Good luck! Matt R. -----Original Message----- From: Kemes, Lisa [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 07, 2007 9:46 AM To: [email protected] Subject: Re: 7.0.1 midtier p1 applied; can't access config page I had the same problem (I'm having the same problem). Our IIS port is 81 and our Tomcat port is 8080. Even though I selected IIS to be our webserver, Tomcat seemed to have taken over as our webserver. It's not a BIG problem, but the alias we use (which is embedded in every email, filter, active link, etc, etc...) uses port 81, so we would have to change all of this to port 8080. Has anyone come across this problem and how do you force it to use IIS as your webserver? Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Phillips Sent: Tuesday, March 06, 2007 7:08 PM To: [email protected] Subject: Re: 7.0.1 midtier p1 applied; can't access config page Steve, Thanks for the response. We determined that the problem lay with a port conflict between Oracle 9i and Tomcat. We switched from port 8080 to 8081, and everything works fine. On Mar 6, 7:42 am, Steve Waller <[EMAIL PROTECTED]> wrote: > New > http://<Remedy_Midtier_server>/arsys/shared/config/config.jsp > old > http://<Remedy_Midtier_server>/arsys/apps/shared/config/config.jsp > > The path to your config.jsp file has changed you will notice that > there is no APPS Directory in your path anymore > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Rick Phillips > Sent: Monday, March 05, 2007 3:57 PM > To: [EMAIL PROTECTED] > Subject: 7.0.1 midtier p1 applied; can't access config page > > Hello, > > I recently patched MidTier 7.0.1 with p1, and I can't access the > midtier config page. Instead of the standard midtier login, I'm being > challenged for a network login and pw (all of this is taking place on > my dev. laptop). I hadn't checked this after the upgrade to MT 7.0.1, > so don't know if it's related to the patch or not. Can anyone tell me > where my perms are off? > > Thanks, > > Rick > > W2K > Ora 9i > ARS 7.0.1p1 > MT 7.0.1p1 > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgARSlist:"Where > the Answers Are" > > ______________________________________________________________________ > _____-____ UNSUBSCRIBE or access ARSlist Archives > atwww.arslist.orgARSlist:"Where the Answers Are"- Hide quoted text - > > - Show quoted text - ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
