UNCLASSIFIED I added Run Process SET-CHANGE-FLAG 0 first, running it on the same AL as my PERFORM-ACTION-EXIT-APP Run Process but running it first. Problem corrected - thanks all!
Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Thursday, March 08, 2007 10:21 AM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! (U) Nope I have a ticket open on this right now. I did lower my web timeout to 15 minutes and that helped out some. Dan -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. Sent: Thursday, March 08, 2007 9:19 AM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! (U) Does this Active link Run process though prevent the Floating license token from being taken by a user who simply accesses the Support or Management Console? Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Thursday, March 08, 2007 7:34 AM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! (U) I added this line Run Process with this line SET-CHANGE-FLAG 0 to the RR:RHR-Logout AL, just put it before the PERFORM-ACTION-EXIT-APP Run Process. Joe came up with this not so give him the credit. Also on my dev box I have set the disable change flag on all fields and still no luck but I have not given up yet. Dan -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO Sent: Wednesday, March 07, 2007 9:04 PM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! (U) Importance: High UNCLASSIFIED Same message (as previous writers) after applying Patch 21 to Mid-Tier. Previous patch level - 17 Windows 2003 IIS Interent Explorer on an XP workstation The user is prompted with, "Your changes have not been saved or sent. Do you really want to close the window?" The go-ahead is "Yes" or "No" Anyone with fix info - it would be greatly appreciated. Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Estrella, Lisa Sent: Tuesday, March 06, 2007 10:46 AM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! ** I am having the same problem. I am on patch 20 though. I did notice that I only get the error when I login to the midtier using IE. If I use firefox, I don't get the error.... Thanks, Lisa _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pickering, Christopher Sent: Tuesday, March 06, 2007 9:23 AM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! We also have the same problem and we jumped from 6.03 P16 to P21. Chris Pickering _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Tuesday, March 06, 2007 10:08 AM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! ** I did check and I'm even checking one more time. But the problem did not happen until I applied Mid-Tier patch 21 we were on patch 5 before so it was a big jump/ Dan Caissie _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Tuesday, March 06, 2007 10:00 AM To: [email protected] Subject: Re: MID-TIER Patch 21 problem! Are you super duper sure you do not have a hidden field that is populating with some data. If so, you will need to check the "Disable Change Flag" checkbox on the field. I'm sure this is not the problem, but just checking..... Lisa _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Tuesday, March 06, 2007 9:54 AM To: [email protected] Subject: MID-TIER Patch 21 problem! ** Ok Control we do have a problem here :-( When logged into the Mid-Tier and going into the Remedy Support, Remedy Requester or Remedy Management and clicking on the logout button I keep getting this popup window. Confirm Save Request - Web Page Dialog Your changes have not been saved or sent Do you really want to close the window? The only thing that was done is to logon to the Mid-tier and opened the Remedy Support page. So since Remedy thinks every user is making a change when they logon it's sucking up all of the floating user license and this is causing as you can see. I should also note this did not happen until I applied patch 21 on the Mid-tier.. AR server 6.3 patch 21 Mid-Tier Patch 21 I feel like a BATA tester. Dan Caissie United Natural Foods __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _____ The information contained in this communication may be CONFIDENTIAL and is intended only for the use of the recipient(s) named above. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender and delete/destroy the original message and any copy of it from your computer or paper files. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
