All,
I have been waiting for BMC to do something that would provide
existing users a way to "convert" their existing User Tool Reports
into the forms that the Mid-tier uses for reports. ( If they have
supplied a standard way to do this, then I did not get the memo. )
They way I see it:
The easy part is the attachments in these two forms.
The hard part is the required fields in the Report form that are not
part of the "AR System User Central File" form.
I was thinking about building a form (display only) that would let the
user "map" and (supply the extra data values) their "AR System User
Central File" ('FileType' = "ARReport") records into new records
created in the Report form. However, before I go off and try to do
that, I wanted to ask if anyone else has already done such a converter
or if I missed the memo for how users were intended to move their
reports into the "brave new web world"?(other than by recreating them
manually)
Any comments?
Any application(s) to share? :)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
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