I would sure like to see the list of open bugs on ITSM 7.0.01.003 and 7.0.02.003 - we continue to trip over bugs that we can't live with in a production environment, which keeps pushing implementation farther and farther away. Has anyone heard when we can expect the next installable patch 004s to come out (Incident, Problem, Change, SLM)??? Or for that matter, when 7.0.03 will be released. I need a better code base to install than 7.0.02.003 - I am refreshing one complete AR server next week - taking it from Win2K3 x64 to Win2K3 R2 x86 to see if that resolves some of the myriad problems with AREA SSL, CAI, and basically anything that uses a run process command. The fact that you cannot install 7.0.02 over 7.0.01 (except SLM) makes the whole process of installing a newer application code base a complete rebuild, followed by weeks of configuration. We have already wasted months on this project due to buggy application code - it would be better to wait for a newer release than waste time configuring an older one that we already know is riddled with bugs.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
