Goat was the code name for the Midtier server. There was also a Super Goat. Since it's Java and goat exceptions, the issue is pointing to the Midtier. Sorry I can't be of further assistance. Dave
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mahan, Janet L [EQ] Sent: Sunday, March 11, 2007 9:15 AM To: [email protected] Subject: Re: java.lang.NullPointerException ** I have received no help from BMC because we are on a 6.0.1 server. We cannot upgrade the server, not an option and the graphics do not work on the 6.3 mid-tier. Can anyone just give me a hint as to what this 'goat' error means???? -----Original Message----- From: Mahan, Janet L [EQ] Sent: Monday, March 05, 2007 8:37 PM To: '[email protected]' Subject: java.lang.NullPointerException Can anyone tell me what is causing this error? We are using the CA single sign on and a mid tier on a separate server than our ARS server. The mid tier is version 7.0.00, Web Server Information Apache/2.0.59 (Unix) mod_ssl/2.0.59 OpenSSL/0.9.8d ServletExecAS/5.0 Operating System Name SunOS Java Version 1.4.2_13 Our ARS server is unix 6.00.01 patch 1351, SunOS 5.9, Sybase 12.5.1/EBF 11657 ESD#2 The error is: Error. The server encountered an unexpected condition which prevented it from fulfilling the request. java.lang.NullPointerException at com.remedy.arsys.goat.LocaleUtil.normalizeLocale(Unknown Source) at com.remedy.arsys.goat.LocaleUtil.getLocale(Unknown Source) at com.remedy.arsys.share.MessageTranslation.localTranslate(Unknown Source) at com.remedy.arsys.share.MessageTranslation.getLocalizedErrorMessage(Unkno wn Source) at com.remedy.arsys.goat.GoatException.getStatusInfo(Unknown Source) at com.remedy.arsys.goat.GoatException.toString(Unknown Source) at com.remedy.arsys.goat.GoatException.toString(Unknown Source) at java.lang.String.valueOf(String.java:2131) at java.io.PrintStream.print(PrintStream.java:462) at java.io.PrintStream.println(PrintStream.java:599) at java.lang.Throwable.printStackTrace(Throwable.java:461) at java.lang.Throwable.printStackTrace(Throwable.java:451) at com.remedy.arsys.goat.preferences.ARUserPreferences.setPreferenceValue(U nknown Source) at com.remedy.arsys.goat.preferences.ARUserPreferences.clearAndLoadDefaultF ields(Unknown Source) at com.remedy.arsys.goat.preferences.ARUserPreferences.loadFromServer(Unkno wn Source) at com.remedy.arsys.goat.preferences.ARUserPreferences.addConfiguredPrefere nces(Unknown Source) at com.remedy.arsys.goat.preferences.ARUserPreferences.(Unknown Source) at com.remedy.arsys.goat.preferences.ARUserPreferences.getUserPreferences(U nknown Source) at com.remedy.arsys.stubs.SessionData.(Unknown Source) at com.remedy.arsys.stubs.SessionData.(Unknown Source) at com.remedy.arsys.session.Login.initSession(Unknown Source) at com.remedy.arsys.session.Login.establishSession(Unknown Source) at com.remedy.arsys.session.Login.establishSession(Unknown Source) at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:743) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.newatlanta.servletexec.SERequestDispatcher.forwardServlet(SERequestD ispatcher.java:638) at com.newatlanta.servletexec.SERequestDispatcher.forward(SERequestDispatch er.java:236) at com.newatlanta.servletexec.SERequestDispatcher.internalForward(SERequest Dispatcher.java:283) at com.newatlanta.servletexec.ApplicationInfo.processApplRequest(Applicatio nInfo.java:1809) at com.newatlanta.servletexec.ServerHostInfo.processApplRequest(ServerHostI nfo.java:898) at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1 081) at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:9 63) at com.newatlanta.servletexec.ServletExecService.processServletRequest(Serv letExecService.java:167) at com.newatlanta.servletexec.ServletExecService.Run(ServletExecService.jav a:204) at com.newatlanta.servletexec.HttpServerRequest.run(HttpServerRequest.java: 486) Occasionally, I can get it to work but I don't know why! I need it to work by in the morning if you have any ideas. Thanks, Janet L Mahan 941.766.6199 EMBARQ(tm) - Lnt-Natlnetops-Intelligenetsvc Network Systems Admr II __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
