Jack, ARS Web Services are fairly picky. Make sure that the WSDL matches the XML that is being sent. Specifically check the order of the values being supplied and the data types/name space values for the elements.
I would _guess_ that your supplying optional values, but they are in a different order than what the WDSL allows for. HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 3/6/07, Jack Boespflug <[EMAIL PROTECTED]> wrote:
Has anybody used the Ruby programming language to write a web service client against Remedy Web Services? The web service client I have seems to work for retrieving records, but I'm having trouble creating or modifying records. When modifying a record, the request will succeed if only 3 or 4 record attributes are supplied, but if more than that are supplied, an ARERR 8962 error is returned, stating that an unexpected element was encountered in the input XML document. The element the error references is a perfectly valid attribute, configured exactly like all the other attributes. If I remove all other attributes from the request, and try it again with just the attribute that failed (or up to 3 more), it works. Anybody have any ideas? We are using AR Server 6.00.01 patch 1539, Mid-Tier 6.0.0. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
