Gary,

On your remote database, are there sufficient number of user connections 
available to connect to? If not this 'might' be the reason it is timing out?
 
Joe



----- Original Message ----
From: "Opela, Gary L Contr OC-ALC/ITMA" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Monday, March 12, 2007 4:10:50 PM
Subject: Re: MS SQL Linked Server error

** 
**Bump**
 
Additional Information:
My MS SQL DBA says he can see my connection, but is not seeing any query being 
passed. In addition to this, if I log into SQL Query Analyzer (as the same user 
that remedy uses) to run the query , he can see the query being sent, and of 
course, it does work.
 
 



From: Opela, Gary L Contr OC-ALC/ITMA 
Sent: Monday, March 12, 2007 10:25 AM
To: ' [email protected] '
Subject: MS SQL Linked Server error
 
MS SQL 2k
Windows Server 2k
Remedy 6.3 unpatched
Microsoft XP Workstation
 
Here is the scenario. I’ve set up a link between my database and another 
database using. In remedy, whenever I hit <enter> on a field, then remedy sends 
a query to that linked database based on the values in that field.
 
This morning remedy began just hanging for several minutes after hitting 
<enter> and then it returns a server busy error. I have rebooted the server and 
this does not seem to help.
 
I’ve re-entered the userid and password values from the Security -> Linked 
Servers -> <servername> -> Properties -> Security tab and still no luck.

I can use that same userid, however, to log directly into the linked server and 
execute a query. I can also log directly into my primary database and execute a 
query that is referencing the linked server.
 
I’ve checked with my DBA and he can see my database connection coming in 
successfully. It’s just like for some reason the data cannot be returned.
 
Any ideas why everything BUT remedy works?

Thanks,

Gary


 
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