Reason I asked is because we have an integration where we get text
values such as "03/11/2007 02:00".  These are written to a character
field vi api.  We then perform a set field (filter) to a date/time
field from that char field.  The result is that 2:00am in the char
field returns 1:00am in the date/time field.  1:00am in the char field
also returns 1:00am in the date/time field.

I guess I was expecting that a filter set field action would have
yielded ARERR 1889, just like a user entry; or neither would have
returned an error.

Axton Grams

On 3/13/07, Lucero, Michelle - IST contractor
<[EMAIL PROTECTED]> wrote:
Hi, Axton:

I assume that you are referring to ARS 7.0.01P1.

I do know that before we patched ARS Server 6.3 P18 to P21 that I ran a
small test in the Remedy User Tool 6.3 P20 and BMC Remedy User 7.0.01P1.
We have a little EPOCH <---> Real Time conversion button on a form.
Anytime between 03/11/2007 02:00:00 AM - 02:59:59 AM would yield the
value 3, as in 3 seconds.

When you back convert it, it comes out as 12/31/1969 06:00:03 PM.  Maybe
that's the conversion the server is doing.  I think you're Eastern
right?  So it is probably 12/31/1969 05:00:03 PM in your case.  Then
again, this little conversion is on the client side.

By the way, our error message that does popup when we convert back from
3 seconds says, "The date is out of the allowed range of 12/31/1969
through 1/18/2038.  Therefore, the calendar popup will be initialized to
the current date, and the time dropdown will be set to 12:00:00 AM."

...just something to look at.

Michelle

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Tuesday, March 13, 2007 1:36 PM
To: [email protected]
Subject: DST Invalid Times Question

With 7.0.01p1, if a user submits a record with a date/time at or
between 3/11/07 2:00:00 am and 3/11 2:59:59 am, the following error is
returned:

Date is out of allowed range of 01/01/1970 - 01/19/2038 (GMT) for
Windows client. : "<value>": <FieldName> (ARERR 1889)

Can anyone confirm is this is how the system behaved prior to the DST
patches?  Any of you out there on 5.1.2 or unpatched care to test
entering a value of "3/11/2007 2:01:00 AM" in one of your DateTime
fields to let me know.

Thanks,
Axton Grams

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