Thanks for all the info:
I have come to the following conclusions.
#1 This is stupid.
 a. here is one reason why


ISO/IEC 20000-2:2005 is the *Code of Practice* and describes the best
practices for Service Management processes within the scope of ISO/IEC
20000-1. ""The code of Practice will be of particular use to organisations
preparing to be audited against ISO/IEC 20000 or planning service
improvements. ""
--
b.
Since when did I become accountable or auditable by a UN Standard.
I thought I was in the US..  Sorry.. not interested.
Who is going to audit me ? the UN ? some Private Company ?

This is part of the Ecommerce Agenda by the Socialist Undercurrent of the
U.N within the US.

The Above is my personal opinions only  and I am sure they are not of the
Air Force.

I conviced that someone has been sold a bill of goods. Deception is
everywhere.


On 3/20/07, Joran, Peter P, CTR, OSD-CIO <[EMAIL PROTECTED]> wrote:

UNCLASSIFIED

ITIL is not certifiable as application nor can an organization be ITIL
certified. Individuals can be certified.

ITIL is the process model for ISO20000 (an IT Service Standard), and as
such an organization can be ISO20000 certified. The ISO20000 adds
governance compliance controls and auditing, a process maturity
requirement and managerial processes. ISO20K certification is a multi
year project an expensive
Endeavor not to mention difficult due to the amount of organizational
change.

Pete

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Tuesday, March 20, 2007 12:07 PM
To: [email protected]
Subject: Re: Full Time Remedy Developer - ATLANTA GA

**
ARSList folks..
This may not be the case .. but
Based on this.. I have a short question::
How do you make a custom application ITIL compliant ?
Wouldn't that take alot of programming, and cost to certify ?
just wondering..

On 3/20/07, Lang, Karee <[EMAIL PROTECTED]> wrote:

       Title:
       Sr. Remedy Developer

       Skills:
       7 yrs of software application design & develop, 5 yrs Custom
Remedy
       application develop & Admin, Current exp as Senior Remedy
developer with
       Remedy 6 or 7

       Job description:

       Responsibilities include:
       * Providing expert-level Remedy application design, development
and
       support.
       * Working with other developers and project managers to explore
       technical alternatives, develop project plans, estimate levels
of effort
       and execute SW development work.
       * Configuring and administering system settings for Production,
Staging,
       Test and Development environments.
       * Assisting the Director of Operational Support Systems in
architecting
       specifications for systems to meet business requirements.
       * Facilitating data validation and verification, preparing
management
       reports, and assisting business users in data analysis

       Minimum Requirements:
       * Minimum of 7 years of software application design and
development
       experience;
       * Minimum 5 years Custom Remedy application development and
       administration experience
       * Experience with configuring Remedy Mid Tier v6 or v7;
       * Experience with Remedy reporting and Crystal Reports;
       * Experience in Database Management Systems (SQL Server, Oracle)

       Preferred Requirements:
       * ITIL Foundations Certification
       * .ASP, .PHP experience

       If interested, please send resume to [EMAIL PROTECTED]


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Patrick Zandi __20060125_______________________This posting was
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