David,

You probably have better insight in this area and hence accurate information. 

Anyhow, all that I have heard/read over the last few months since BMCUW w.r.t. 
CMDB 2.x and ITSM 6.x being supported have been indicative of the ITSM 6.x 
patch being most likely a white paper (including some definition files) - hence 
my point of reference.

Cheers,
--
Shyam
  ----- Original Message ----- 
  From: Easter, David 
  Newsgroups: gmane.comp.crm.arsystem.general
  To: [email protected] 
  Sent: Wednesday, March 21, 2007 10:58 AM
  Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


  ** 
  > I would not hold my breath for the white paper 

  It's not just a white paper to make BMC applications compatible with CMDB 
2.0x.  It will also require the applications to be patched.  While I'm not 
involved in that area of development, the latest I've heard is that it's still 
scheduled and has not been cancelled.  My guess would be that something 
official would be announced in late April or early May.

  Thanks,

  -David J. Easter
  Sr. Product Manager, Service Management Business Unit
  BMC Software, Inc.

  The opinions, statements, and/or suggested courses of action expressed in 
this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison or public relations representative for BMC Software, Inc.



------------------------------------------------------------------------------
  From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Rick Cook
  Sent: Wednesday, March 21, 2007 9:21 AM
  To: [email protected]
  Subject: Re: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


  ** 
  I think you're probably right, Shyam.  It probably wouldn't be delayed this 
long unless there were some strategic concerns at play.  For my $0.02, there 
are customers who have no intention of upgrading ITSM beyond v6 for the time 
being, understand that there is no easy upgrade path, and yet they would like 
the much improved CMDB CDM and enhanced functionality it offers for as long as 
they are on ITSM 6.  If support is such a major concern (and I am not at all 
saying it shouldn't be), then perhaps the white paper needs to include caveats 
that "Support on this is limited to.....".  Then let the customers decide if 
they have the bandwidth and expertise available to fly pretty much solo on it, 
or wait until they want to upgrade ITSM. 

  Of course, experienced customers know that the first time or two through a 
new process like this, they're pretty much finding the bugs that QA did not 
anyway, and helping support to know how to navigate the minefields, so maybe 
they should release this in a limited fashion to a couple of high-profile 
companies that are willing to trade the extra work in return for getting this 
done early.  Of course, by the time that process is finished, it may be a 
completely moot point anyway, as ITSM 6 will be rolling toward the end of the 
supported products line. 

  Rick
   
  On 3/21/07, Shyam Attavar <[EMAIL PROTECTED]> wrote: 
    Joe,

    I am also eagerly awaiting the white paper that will support running ITSM
    6.x on CMDB 2.x. However, I have heard that there are concerns about the 
    complexity from a support perspective and BMC is re-evaluating this
    compatibility. Furthermore the upgrade path from such a configuration to
    ITSM 7.x or higher.

    I would not hold my breath for the white paper 

    Cheers,
    --
    Shyam

    ----- Original Message -----
    From: "Joe DeSouza" <[EMAIL PROTECTED]>
    Newsgroups: gmane.comp.crm.arsystem.general
    To: <[email protected]>
    Sent: Tuesday, March 20, 2007 4:40 PM
    Subject: CMDB 2.0 compatibility with ARS 6.x... (Corrected to Change 6.0)


    > Disregard my previous email... my question actually is is 6.0 Change
    > running on a 7.x ARS platform compatible with CMDB 2.0?
    >
    > I know this might not be supported if you go strictly according to the
    > compatibility matrix but am wondering if this combination could be made 
    > workable either directly or using some sort of a workaround.. Any good
    > reasons besides the compatibility matrix why it would not work?
    >
    > Joe
    >

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