I've had a look through the WSDL and it's very simple, big but simple, no 'funky features' that I can see and that are included in the limitations for consumption in the documentation.
The odd thing is that the WSDL loads fine and presents the ports and operations, it's only the field input and output mappings that appear 'broken' Of course it doesn't help that there is no way to find out what is happening in the admin tool if we could just get an error out to tell us why we can't see the input or output mappings in the admin tool the whole issue would be so much easier. Stephen On 22/03/07, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
Stephen, There are a set of WSDL functions/features that are not supported by ARS during consumption. Is is possible that the WSDL your using contains any of those features? Have you verified that they are not in that WSDL? Check the docs (Admin tool Help, or Integrating-700.pdf page 113 for deatils.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 3/22/07, Stephen Earl <[EMAIL PROTECTED]> wrote: > Hi All, > > We are attempting to consume a custom webservice from our CRM system > and are experiencing a few problems, so I'm wondering if anyone here > could offer some ideas of what to try next. > > In the Remedy Admin tool I can load the WSDL with no errors and choose > a Port and get a list of operations (all good so far) however when I > click on the 'Input Mapping' or 'Output Mapping' buttons to configure > the mappings between my system and the webservice nothing happens, > nada, absolutely nothing. > > The WSDL has the elements for the field mappings defined and they > appear to be correct, the WSDL internally resolves and hangs together, > just this last little bit, any ideas? > > Admin Tool Environment: > AR Admin 7.0.01 patch 001 > Java J2SE 5 patch 11 > Windows XP > > Server: > ARS 7.0.01 patch 001 > Solaris 9 > > Thanks muchly > Stephen > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
