If this is an unlicensed server, you may be in the unfortunate situation where you've got one thread. And so the workflow calls the API program, but the workflow itself is blocking the only thread you've got. No matter how long you set the timeout to, it's never enough!
Yes, it's happened to me at least once. I'm sure I'm not the only person who's fallen into this little trap, but it me feel really dumb when I realized what was happening... "D'oh!" --Tim ----- Original Message ---- From: Carey Matthew Black <[EMAIL PROTECTED]> To: [email protected] Sent: Friday, March 23, 2007 9:13:03 AM Subject: Re: [ARSLIST] C API not returning value. Suddha, How much time does this program take to complete? How does that value compare to the ARS Server Timeout setting for Process Timeout? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 3/23/07, Suddhasil sircar <[EMAIL PROTECTED]> wrote: > ** > > Hi Listers, > > > > I am having problems calling a C API from an Active Link. The main function > of my C program returns an integer value. I am using the printf statement as > stdout. After the program executes, I am trying to gather the output of the > c program and set it to a field ($PROCESS$ @<server name> : <program name > with path>). But every time I am getting this error: > > > > ARERR [39] Filter/escalation 'set field' process timed out before completion > (value not changed) > > Set fields active link running a process failed (ARERR 1603) > > > > Did anyone encounter this problem before? The program is running fine from > command prompt. > > > > I am using Remedy version 6.3 > > > > Thanks, > > > > Suddha __20060125_______________________This posting was > submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
