Clary:
Thanks, but I already have that document. All: The fix to the issue was to re-record the .iss install script from scratch and explicitly specify the folder C:\Documents and Settings\All Users\Application Data\Remedy\Home location for the Home folder instead of editing an existing .iss file from previous installations. When the .iss file was regenerated, it created three references to the Home directory: HomeDir, sgHomeDir, and SzDir, which is a third reference not mentioned in the whitepaper quoted below but was mentioned by Fred Grooms in an earlier post. I'm not sure why the SzDir reference is created in some instances and not others. And honestly I'm not curious enough to research the answer! I'm just happy I have a working solution. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Clary, Bill Sent: Tuesday, March 27, 2007 2:46 PM To: [email protected] Subject: Silent Install of User Client Woes Kaiser; There are 2 spots to change this, below is taken from the White Paper on silent installs. Changing the home directory There are two name-value pairs for the home directory. The values for the two pairs must be identical HomeDir= This is the response given for this prompt in the install dialog. sgHomeDir=This is the name of the variable in the installer. To change the users home directory, simply replace the username value in both name-value pairs. Example: HomeDir=C:\Documents and Settings\Sally\Application Data\remedy\home sgHomeDir=C:\Documents and Settings\Sally\Application Data\remedy\home 10 "Silent installation of Remedy User White Paper Changing the value from Sally to Robert would change the above to: HomeDir=C:\Documents and Settings\Robert\Application Data\remedy\home sgHomeDir=C:\Documents and Settings\Robert\Application Data\remedy\home Bill Clary Remedy Developer, Tech Solutions Fidelity Information Services "Kaiser Norm E CIV USAF 96 CG/SCWOE" <[EMAIL PROTECTED]> wrote in message news:<[EMAIL PROTECTED] ds.af.mil> <news:[EMAIL PROTECTED] mc.ds.af.mil%3e> ... Hi everyone: I'm trying to set up a silent install of the 6.3 Remedy User tool across my enterprise. I have recorded a .iss script, but I can't get the installer to accept the location I specified for the Home folder. I'm trying to write the Home folder to the location C:\Documents and Settings\All Users\Application Data\Remedy\Home, but after making this change to the .iss file and re-running the silent install, it doesn't set that location as the location of the Home folder. Instead it creates a Home folder under Program Files, which is the installation location. Has anyone out there done this before successfully or have any ideas? Thanks, Norm __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
