Hi Darshana You have to set the same password in the admin tool / server information / connection settings
and in the mid-tier console , AR Sever Settings , ADMIN PASSWORD Ciao Mauro 2007/3/27, Darshana Jivan [MTN Network Solutions] <[EMAIL PROTECTED]>:
** Hi, I have just installed remedy mid tier version 7 and when I try accessing the mid tier via web services I get the authentication failed error message. Bellow is the log file on mid tier. Please assist. Mar 27, 2007 4:03:12 PM com.remedy.arsys.stubs.GoatHttpServletpostInternal FINE: GoatHttpServlet: Caught GoatException Throw ARException - MessageType: 2 MessageNum: 623 MessageText: Authentication failed AppendedText: Mar 27, 2007 4:03:12 PM com.remedy.arsys.ws.services.PublicWSDLServletdoRequest FINE: WSDL Request:: server: 10.217.201.14 webService: MTNNS_EventLog_WS_ModifyAutomaticTickets Mar 27, 2007 4:02:53 PM com.remedy.arsys.stubs.GoatHttpServletpostInternal FINE: GoatHttpServlet: Caught GoatException Throw Error - 9280 Mar 27, 2007 4:02:53 PM com.remedy.arsys.ws.services.PublicWSDLServletdoRequest FINE: WSDL Request:: server: nisporc02 webService: MTNNS_EventLog_WS_ModifyAutomaticTickets Mar 27, 2007 4:02:31 PM com.remedy.arsys.stubs.GoatHttpServletpostInternal FINE: GoatHttpServlet: Caught GoatException Throw ARException - MessageType: 2 MessageNum: 623 MessageText: Authentication failed AppendedText: __20060125_______________________This posting was submitted with HTML in it___
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