Michiel I did create a manual entry to look over to get the proper fields last night. I was looking a the BMC:ComputerSystem form as AST:ComputerSystem form looks like it has some view fields from the BMC form.
Yes we are on ITSM 6 and CMDB 1.1 Thanks, Dan Caissie -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Friday, March 30, 2007 3:22 AM To: [email protected] Subject: Re: push external asset info into Remedy. Dan talked about AR System 6.3 and AST:ComputerSystem. I guess that will mean ITSM 6 and CMDB 1.1... in CMDB 1.x you should not populate the AST forms but rather the BMC:ComputerSystem forms and so on. Also, you'll have to fill the ClassID and DataSetID fields. You can check the values of these fields by first manually creating assets from ITSM. -- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 3/27/07, Antonio Maradiaga <[EMAIL PROTECTED]> wrote: > ** > Dan, > > As Roger stated you need to determine where you want to push your main asset > information. If its the main asset form, you'll push information to the > AST:Asset form. For all Asset to user associations, you would push the > information to the AST:AssetPeople form. > > You'll of course push all the necessary required fields (Entry Type, Role, > Login ID, Full Name, etc) to the AST:AssetPeople form. > > Now the part you need to make sure you pay attention to (so your assets are > matched up to their users, owner or asset mgrs) is matching up the "Asset > Entry-ID" to the unique Entry ID created for each asset in the AST:Asset > form. > > If you have any specific question on creating an app to do this, please let > me know and I'd be more than happy to provide you with more information. > > I have put together a little app than runs off of data imported via the > Import Tool and a CSV file which pushes new assets information and user > information from a staging form to the AST:Asset form and the > AST:AssetPeople form. > > Best of luck and take care, > > ~Antonio Maradiaga > > > > > > On 3/27/07, Roger Justice <[EMAIL PROTECTED]> wrote: > > ** > > > > You can use a filter to push the data however you will need to determine > which AST form the data goes to. Do you have a field with the type of asset > such as Computer, Monitor.. if you do you can create a filter guide and > multiple filters to get the data into the right form. > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > To: [email protected] > > Sent: Tue, 27 Mar 2007 1:00 PM > > Subject: push external asset info into Remedy. > > > > > > ** > > > > Ok I'm very new to the Asset piece to Remedy and what I have going on is I > have the asset data coming into Remedy using arimportcmd into a custom asset > staging form with the users and asset information. > > Now I want to push this data info the proper asset forms I just don't know > what forms this info should go to I was thinking the AST:computersystem form > but I don't think that's the form I'm looking for. > > I am reading the Asset Management for the Enterprise right now trying to > get a idea as to how asset works. > > Or will this be a process I will need to setup with CMDB? > > > > AR Server 6.3 patch 21 > > SQL 2000 > > > > Thanks > > Dan Caissie > > > > __20060125_______________________This posting was > submitted with HTML in it___ > __20060125_______________________This posting was submitted > with HTML in it___ > > ________________________________ > AOL now offers free email to everyone. Find out more about what's free from > AOL at AOL.com. > > > > __20060125_______________________This posting was > submitted with HTML in it___ > > __20060125_______________________This posting was > submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
