Sorry about that. ARS 6.3 Patch 20, ITSM 6.0 Mid-Tier Patch 20
W2K3, SP1 SQL 2000 SP4 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, April 02, 2007 5:11 PM To: [email protected] Subject: Re: Users typing Group names in drop-down lists Version? On 4/2/07, ARSList <[EMAIL PROTECTED]> wrote: > ** > > > > How can I prevent the users from typing in drop-down lists? > > > > I have users who are typing in the Group name in the Group drop-down lists > in both HD and CHG tickets. > > > > I have some tickets that have gone into limbo because the group doesn't > really exist (different capitol letters, and some other minor differences), > yet the system accepts the ticket. > > > > Basically, if I can prevent the users from typing in the drop-down lists, it > would solve the problem. If I can create some workflow, that would allow > the user to type in the correct name, but specify an error when they don't > type in the correct group name (or it doesn't send it to the correct name), > that would work too. > > > > > > Thanks in advance. > > > > > > Nick > > > > Havin' Fun in Sacramento. > > > > > > > > > > > > Nick Hromyak > > Information Technology Services Division > > California Department of Health Services > > > > Office: (916) 440-7158 > > __20060125_______________________This posting was > submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
