What workflow do you have set to run on Copy To New? What the PERFORM-ACTION-ACTIVE-LINK action does is to run all Active Links that are set to fire on an action not to perform that action. i.e. The 131072 (Copy to New) does not do a Copy to New (open a window and copy the fields) it runs all workflow that is set to fire on Copy to New. If you are trying to run all Active link workflow that is set to fire on Submit you need to use PERFORM-ACTION-ACTIVE-LINK 4 not 131072 Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bob Rowe Sent: Tuesday, April 03, 2007 12:59 PM To: [email protected] Subject: Copy-To-New Run Process function ** Okay, I have occasion to use the PERFORM-ACTION-ACTIVE-LINK 131072 Run Process function and am having trouble making it work. On this occasion, we do want to run the workflow associated with sumitting all the new records. However: I have the commad in an AL and though the log shows the process working, nothing happens. The basic guide in the Workflow Extras section says, using Modify as an example: "The active links fire, but no modify is actually performed." It appears that this is also the case with the copy-to-new functionality. Is that true? I run 131072 and nothing happens, and that's correct?? What am I missing? Thanks. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

