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Dear Lister,
I am trying to use a Replace function in remedy in
which I am getting some problem. Please help me in resolving it.
REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE(REPLACE($Subject$,
"'Assigned Team'", $Assigned Team$), "'Assigned To'", $Assigned To$),
"'Back Up End Date'", $Back Up End Date$), "'Back Up Start Date'", $Back Up
Start Date$), "'Backup Method'", $Backup Method$), "'Clear Code Action'",
$Clear Code Action$), "'Clear Code Object Family'", $Clear Code Object
Family$), "'Clear Code Object'", $Clear Code Object$), "'Clear Code'",
$Clear Code$), "'Closing Comments'", $Closing Comments$), "'Closure Code
Description'", $Closure Code Description$), "'Customer Ticket Id'",
$Customer Ticket Id$), "'Customer'", $Customer$), "'Customers Location'",
$Customers Location$), "'Customers Name'", $Customers Name$), "'Customers
Tel No'", $Customers Tel No$), "'Element Category'", REPLACE($Element
Category$, "Other", "") + ""), "'Element Description'", $Element
Description$), "'Element'", $Element$), "'Incident End Time'", $Incident
End Time$), "'Incident Start Time'", $Incident Start Time$), "'Location
Acct Id'", $Location Acct Id$), "'MTTR'", $MTTR$), "'Number Of Affected
Users'", $Number Of Affected Users$), "'Owning Centre'", $Owning Centre$),
"'Proactivity'", $Proactivity$), "'Service Type'", $Service Type$), "'Cust
Accepted Closure Time'", $Cust Accepted Closure Time$), "'Customer Closure
Agreed By'", $Customer Closure Agreed By$), "'Site'", $Site$), "'Status'",
$Status$), "'Customer Informed of Clear'", $Customer Informed$), "'Site
Address'", $Site Address$), "'Old Fault Id'", $Old Fault Id$), "'HelpDesk
No'", $HelpDesk No$), "'Timestamp'", $TIMESTAMP$), "'Customer Viewable
Log'", $Customer Viewable Log$), "'BFG CUS ID'", $BFG CUS ID$), "'CID'",
$CID$), "'Closed By'", $Closed By$), "'Esc Due'", $Esc Due$), "'Esc
Level'", $Esc Level$), "'EscAmount'", $Esc Amount$), "'EscUnits'",
$EscUnits$), "'Fault Id'", $Fault ID$), "'Fault/Enquiry Description'",
$Fault/Enquiry Description$), "'General Diary'", $General Diary$),
"'Service'", $Service$), "'Contract Service Level'", $Service Category$),
"'Parent Case Id'", $Parent Case ID$)
The above replace statement is the one I am using in the workflow, it is
replacing correctly till the text marked in red and after that it is not
replacing the expected value.
What can be the problem for that?
With Regards
PL.Saravanan
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