A big THANK YOU! to all who responded. It sounds like simply not creating the outgoing mailbox entry is the simplest solution. But I could also have a filter change the "to" to my email address and I would get all the test messages.
Two great ideas. Thanks Dwayne ---- Original message ---- >Date: Wed, 4 Apr 2007 11:49:06 -0600 >From: "Durrant, Michael M. - ITSD" <[EMAIL PROTECTED]> >Subject: Re: When do "Arsystem Email Messages" get created? >To: [email protected] > >If I recall correctly, I disabled my outgoing email account in the >Mailbox configuration form. This would generate the messages in the >Email Messages form but it wouldn't send them out. > > >Michael Durrant >[EMAIL PROTECTED] >Share what you know. Learn what you don't. > > > > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Clary, Bill >Sent: Wednesday, April 04, 2007 11:12 AM >To: [email protected] >Subject: Re: When do "Arsystem Email Messages" get created? > >Dwayne; > You can make a Filter on the Email form that on Submit Takes the info >in the "To" field and adds it to the Body at the top and then sets the >"To" field with a email address that you montor. > This would allow all workflow to work as designed and you can see who >it would go to but it would really go to the address you set up. You >just use this Filter on your "test" machine and NEVER put it on your >production machine. > >Bill Clary >Remedy Developer, Tech Solutions >Fidelity Information Services > > > >"Dwayne Martin" <[EMAIL PROTECTED]> wrote in message >news:<[EMAIL PROTECTED]>... >> Hi Everyone, >> >> We have a test server (ARS 7.01 patch 1, Red-Hat Linux). We want to >> know when this system WOULD send out email if it were a live system, >> but we don't want it to actually do it. So we haven't installed the >> Email Engine because we don't want it sending out test messages to >> customers. >> >> According to the Email Engine manual, the "Notify" action of a filter >> or escalation creates an "Arsystem Email Messages" >> entry, which the Email Engine reads. In our test system filters do >> notifications, and the filter log shows an email being sent, but no >> Arsystem Email Messages entry gets created. >> Does the creation of this entry depend on the existence of an Email >> Engine, or is something else at work? >> >> The larger question is, How can we set up a test system so that we can > >> monitor the sending of emails, without them actually going to people? >> >> Dwayne Martin >> Computing Support >> James Madison University >> > >________________________________________________________________________ >_______ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where >the Answers Are" >The information contained in this email may be privileged, confidential or otherwise protected from disclosure. All persons are advised that they may face penalties under state and federal law for sharing this information with unauthorized individuals. If you received this email in error, please reply to the sender that you have received this information in error. Also, please delete this email after replying to the sender. > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
