Yup, same thing happened here when we had the DST change in the US. Some of our users manually set their Time Zone in the User Tool so I had them clear it out and that fixed it.
Darren Lau ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nyall McCavitt Sent: Tuesday, March 27, 2007 8:57 AM To: [email protected] Subject: Re: DST Issue Hi, Is the TimeZone parameter set on the Remedy User Tool? Check from Tools, Options then in the 'Locale' tab. I was caught out by this on Monday. Hope that this helps. Nyall Shellman, David wrote: ** I know this one has taken a beating with the time change in the US but has anyone seen issues resulting from time change in the UK over the weekend? We have an Active Link that's setting date and time into a character field (simulating Diary field functionality) with $TIMESTAMP$. We have at least one individual in the UK that has noted that $TIMESTAMP$ is off an hour. Time on the computer it's self is displaying correctly. Date/Time fields are displaying ok. He's using a 7.0.01 client against our 6.3 server. Dave Dave Shellman Phone: (717) 810-3687 Fax: (717) 810-2124 email: [EMAIL PROTECTED] tyco/Electronics A tyco International LTD Company MS 161-043 PO Box 3608 Harrisburg, PA 17105-3607 __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
