Hi G. Rogers,
The Crystal Viewer in the 7.0.1 User Tool is embedded as part of the
Client as you know that.
You want to open crystal reports over the dialog form try to do this.
Open your dialog form for reports choosing window type as "Submit" and
not as "Dialog" window type.
Hope this will help you.
The Crystal Viewer in the 7.0.1 User Tool is embedded as part of the
Client as you know that.
You want to open crystal reports over the dialog form try to do this.
Open your dialog form for reports choosing window type as "Submit" and
not as "Dialog" window type.
Hope this will help you.
Thanks,
Vipin
--
[EMAIL PROTECTED]
www.vyomlabs.com
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance
GRogers wrote:
**
I have looked through all my list archives and through the entire
knowledge base and can't find anything related to what I am
experiencing right now. Here is the scenario. My customer is
running AR 7.0.1 Patch 1 with SQL 2005. From a regular form, the user
selects Print Report and a Dialog form opens up. They make their menu
selection which invokes the Open Window Active Link that performs the
report function (Crystal report - from Report form), then the Crystal
Viewer opens the Report which automatically goes to the background
behind any and all Dialog forms and is inaccessible. Yes I know, I can
close the Dialog form and access the Report, but this is not the
functionality that the customer wants. They want to be able to view
the contents of this report before continuing on with making
additional selections, Yes, No, etc.. on the Dialog box, as they have
been doing in the past. This is the issue that I am seeing. The
Crystal Viewer in the 7.0.1 User Tool is embedded as part of the
Client, almost acting the same as a form.
If I login to a 6.3 User Tool against this 7.0.1 Server, the Crystal
Viewer is independent of the User Tool, so I can do what I want with
the report outside of the User Tool.
Has anyone experienced this same behavior? Is there anyway, to make
the Viewer independent of the User Tool like it was in 6.3? What's the
deal? Is BMC aware of this change in functionality? Is there a setting
I am not aware of to make the Viewer open independently?
Thanks,
G. Rogers
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