Melissa, On ARS 6.0.3, you still need to connect to the Oracle 10 database using the Oracle 9iR2 client. Check your ar.conf (Unix) or ar.cfg (Windows) for the DB-home directory and point this to the location of where you have the Oracle 9i client installed.
Hope this helps. Saby --- Roney Samuel Varghese <[EMAIL PROTECTED]> wrote: > Dear Melissa, > I believe you have the mapped > the new instances and the > directory names. Check the path as Steve has rightly > pointed out. Also check > the tnsnames.ora file for any incorrect connection > strings. Hope this helps. > > Regards, > Roney Samuel Varghese > > > > On 4/9/07, Steve Waller > <[EMAIL PROTECTED]> wrote: > > > > one the ar config will need to pointed to the > correctly installed > > oracale client on you AR server. Something like > this > > > > ORACLE_HOME: D:\oracle\product\10.2.0\client_1 > > PATH: ORACLE_HOME/bin > > > > If the client is not properly installed or the > Registry is not cleaned > > of the old client data the system can not connect > properly to the > > database. It will think you are running ora 9i. > > > > > > -----Original Message----- > > From: Action Request System discussion > list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of > melreed95 > > Sent: Monday, April 09, 2007 8:42 AM > > To: [email protected] > > Subject: Oracle 9i to 10g upgrade issues? > > > > We are running ARS 6.3 patch 20 and need to > upgrade our database to > > Oracle 10g from 9i. When you do this, you can't > install Oracle on top > > of the previous version. Now that we have Oracle > upgraded, remedy can't > > find the database. Has anyone had issues with > this kind of an upgrade? > > Apparently Remedy hardcodes Oracle information > that we will need to > > change. Any ideas? > > > > Thanks! > > Melissa > > > > > ________________________________________________________________________ > > _______ > > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org ARSlist:"Where > > the Answers Are" > > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org ARSlist:"Where > > the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org ARSlist:"Where the Answers Are" > ____________________________________________________________________________________ Food fight? Enjoy some healthy debate in the Yahoo! Answers Food & Drink Q&A. http://answers.yahoo.com/dir/?link=list&sid=396545367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
