Thanks for the help.  The table is the User form, but when I check the
contents there is no Mark Manager in there?

 

 

You can find out what table 22 is (by issuing a "select name from
arschema where schemaid = 22; " command to your SQL database using the
Query Analyser. Then you'll know the name of the form that the push was
to. You will probably also see this name in a failed AL or Filter log.
Then, check the indexes on this form and the contents. You will probably
find a user with login Mark Manager already in there.

--

Met vriendelijke groet / Kind regards

Michiel Beijen

______________________________________________________

MANSOLUTIONS

Energieweg 60-62

3771 NA Barneveld

The Netherlands

 

On 4/10/07, Morrison, David A. <[EMAIL PROTECTED]> wrote:

> **

> Thanks for the reply.  I had been able to add users directly from the 

> Admin Console in the Windows User client until the other day.

> 

>  I checked the log and the only message of interest was this:

> 

> > /* Tue Apr 10 2007 09:23:49.2810 */INSERT INTO T22

> (C108,C104,C101,C8,C2,C179,C7,C109,C110,C3,C5,C6,C1) VALUES 

> (0,'1050;','Mark Manager','Mark

> Manager','Demo','AG0050568A47EE5Y8bRgNndOxgePkB',0,0,0,1176211429,'Dem

> o',1176211429,'000000000000008')

> 

> > /* Tue Apr 10 2007 09:23:49.2810 */* WARNING * The statement has 

> > been

> terminated.

>  ________________________________

> 

> From: Action Request System discussion list(ARSList) 

> [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice

>  Sent: Tuesday, April 10, 2007 9:47 AM

>  To: [email protected]

>  Subject: Re: Problem adding test users to version 7

> 

> It may be that oter forms are having entries created. I would suggest 

> that you use the standard configuration method which is to add new 

> uers through the People form. If the problem still occurs you will 

> need to do AL filter and possibly SQL logging.>

 

>  -----Original Message-----

>  From: [EMAIL PROTECTED]

>  To: [email protected]

>  Sent: Tue, 10 Apr 2007 9:40 AM

>  Subject: Problem adding test users to version 7

> 

> Good morning.

> 

>  While hoping to upgrade to AR 7 this summer, I am having a strange 

> problem while testing version 7.  I have installed the demo version of


> AR 7 on a test server using MS SQL 2005.  Initially it seemed to work 

> quite well while leaning some of the new screens.  I added a few users


> and groups successfully.  However after a short period of evaluation 

> the system would not let me add any new users.  I know about the demo 

> limit of three write licenses, however it will not allow any type of 

> user to be added. I can remove users and edit existing ones, but when 

> I try to add a new one no matter what I put in the required fields I
get this error message:

> 

>  "ARERR [382] The value(s) for this entry violate a unique index that 

> has been defined for this form.">

>  I have checked the "User" form in the Admin tool, but according to 

> Form Properties there is no unique index??>

> I do a "clear all fields" before typing in the required data also.>

> I have searched in the Knowledgebase on the BMC web site and have also


> searched the archives of the list, but could not find any possible
solution.

>  I did turn on the logs but found no help there.  I am not very 

> familiar with SQL as it appears to be some kind of possible corruption


> in the database.  Any ideas or suggestions would be greatly
appreciated!

> Thanks in advance.>

> David>

> East Tennessee State University

 


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