Increase the java heap size; the fieldid not related to this form
error may or may not be related to java running out of memory. Also,
with the 7.x email engine, I recommend setting the following parameter
in the emaildaemon.properties file:
com.remedy.arsys.emaildaemon.FetchUserGroupInfoOnDemand=true
It prevents the email engine from trying to cache your entire user and
group forms on startup. This may be why you are running out of
memory.
To increase the java heap size, add the following 2 parameters to the
emaild.sh script
-Xms512m \
-Xmx512m \
These set the initial and max heap size, respectively.
Example:
exec ${JAVA_BIN}/java -Djava.library.path=${InstallPath} -cp ${CP_PATH} \
-Xms512m \
-Xmx512m \
com.remedy.arsys.emaildaemon.EmailDaemon -d ${InstallPath} >${LogFile} 2>&1
Axton Grams
On 4/12/07, patrick zandi <[EMAIL PROTECTED]> wrote:
**
Really odd.. it seemed to be working last night..
today.. issues again.. not good..
now I am getting the following::
Data types are not appropriate for relational operation
Field ID is not related to this form 18097
AND
null
java.lang.NullPointerException
at
com.remedy.arsys.emaildaemon.CreatorModule.createMessageHeader(CreatorModule.java:1566)
at
com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:1349)
at
com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:398)
at
com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Unknown Source)
On 4/10/07, patrick zandi <[EMAIL PROTECTED]> wrote:
>
>
>
>
> I am trying to migrate tonight to a ARS 7.00 P2 Server on windows
platform.
> I am getting wierd errors from the email server .. and then the message
does not error out, it disappears too.
> -- AR System Email Error Logs say:
> Message number: 313 Data types are not appropriate for relational
operation, AND
> Message number: 311 Field ID is not related to this form 18093
> -----
> ALSO - Emails are Gone-- do not get them and they are not on the server ?
> ----
> Apr 10, 2007 10:05:12 PM
com.remedy.arsys.emaildaemon.LoggingModule doWork
> SEVERE: Field ID is not related to this form 18099
> Apr 10, 2007 10:05:12 PM
com.remedy.arsys.emaildaemon.LoggingModule doWork
> SEVERE: Field ID is not related to this form 18093
> Apr 10, 2007 10:05:12 PM
com.remedy.arsys.emaildaemon.LoggingModule doWork
> SEVERE: Data types are not appropriate for relational operation
> java.lang.OutOfMemoryError
> java.lang.OutOfMemoryError
> java.lang.OutOfMemoryError
> =======================================
> I have looked at the Templates, and they look good.
> I have looked at the fields .. they seem fine.
> === Any one see this ?
> --
> Patrick Zandi
--
Patrick Zandi __20060125_______________________This posting
was submitted with HTML in it___
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