Thanks, Joe and Ben.

I'll turn this one over to our system administrators.  I am
sure they'll know what to do.

Dwayne

---- Original message ----
>Date: Thu, 12 Apr 2007 16:51:35 -0400
>From: "Joe D'Souza" <[EMAIL PROTECTED]>  
>Subject: Re: Strange "arsystem merge" instruction at the end
of 7.01 Patch 2  
>To: [EMAIL PROTECTED]
>
>Looks like you are installing as a non root user.. this is
why the user
>cannot access the startup file..
>
>All its asking you to do is copy the contents of the arsystem
file in the
>/opt/remedy/bin folder into the system startup file..
>
>If you do not do this - its not a problem, the system will
work, but will
>not come up automatically on reboot if the contents of that
file is not
>already present in the startup file.. If the contents was
already previously
>copied during earlier installs you do not need to do anything..
>
>Joe
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin
>Sent: Thursday, April 12, 2007 3:39 PM
>To: [EMAIL PROTECTED]
>Subject: Strange "arsystem merge" instruction at the end of
7.01 Patch 2
>
>
>Hi everyone,
>
>I used the "ar_install" program to upgrade our arsystem to
>Patch 2, installing as non-root (Linux server, ARS 7.01,
>Oracle 10.2 db, previously Patch 1).  At the end it said to
>open a session as root and
>
>"- Merge the content from the startup file
>     /opt/remedy/bin/arsystem into the
>     system startup file."
>
>I couldn't figure out what that meant, so I quit.  But the
>patch seems to have been successful anyway.
>
>Any idea what they are talking about?
>
>Dwayne Martin
>Computing Support
>James Madison University
>
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Dwayne Martin
Computing Support
James Madison University

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