We're running ARS 6.3/Helpdesk 4.0.3. I'm trying to add a group and having a weird problem. I go through Configuration Manager and add the group and as far as I can tell it adds fine.
If I then go to Group Population I can select the new group, but when I click the "Add Person..." button I get an error like: "Please select the group to which you want to add a person. (ARERR 5781000) The preceding message occurred during the execution of active link SHRCFG:MGP-AddPerson02 -- action 1. (ARNOTE 1101)" I can even select the group from the Helpdesk form. So it seems that the group was partially created. Not sure where I should look for the problem. Any suggestions? Thanks, James _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
