If you reopen it, modify it to be what you want and save it; it will
run that way, even though it shows something completely different in
the admin tool.

This impacts the 'run if', 'set fields if', and 'push fields if' areas
of active links, filters, and escalations.

http://arswiki.org/bugs/show_bug.cgi?id=42

Axton Grams

On 4/17/07, Bowen, Marc <[EMAIL PROTECTED]> wrote:
I just noticed that this also affects existing workflow not just newly
created workflow.
I had an escalation that where the run if was status history closed time
and now it says status history open time.


-----Original Message-----
From: Bowen, Marc
Sent: Tuesday, April 17, 2007 11:45 AM
To: '[email protected]'
Subject: RE: Status History Bug

7.01 patch 001
Solaris 10
Oracle 10.2

This happened to me when trying to use the archive feature, I tried to
put status-history-closed time and it reverted to status-history-open
time.  I opened a ticket and the agent tried it while I was on the phone
and it happened to him also.  I received an email indicating that they
noticed it happens in other areas also.
It appears it only affects newly created workflow.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen
Sent: Tuesday, April 17, 2007 11:32 AM
To: [email protected]
Subject: Re: Status History Bug

AR Server version? OS?
I guess this will be the same as Axton's bug:
http://arswiki.org/bugs/show_bug.cgi?id=42

On 4/17/07, Bowen, Marc <[EMAIL PROTECTED]> wrote:
> **
>
>
>
> I have a defect I posted SW00260084
>
> STEPS TO REPRODUCE:
>
> Log into the Administrator Tool
>
> Create a form
>
> Save it
>
> Create a filter Push Fields Action
>
> Name: Character Field
>
> Value: Select Field->Status History ->Time ->Closed Click on Add
Action Save
> the Filter
>
>
>
> 3. ACTUAL RESULTS:
>
> $Status History.New.TIME$ appears
>
>
>
>
>
> Marc Bowen
>  Remedy Skilled Professional
>  Office (201) 307-8274
>  Mobile (917) 273-0951
>  [EMAIL PROTECTED]
>
>
>
>
>
>
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--
Met vriendelijke groet / Kind regards
Michiel Beijen
______________________________________________________
MANSOLUTIONS
Energieweg 60-62
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The Netherlands
Tel. +31-(0)612968592
Mail [EMAIL PROTECTED]
Internet http://bsm.mansolutions.nl

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